You need to check the circuit with a multimeter, check and replace the switch, The same is true for the foam level sensor if available. What are the causes of the error and the usual actions, when the faulty sensor warning is displayed? Applicable only for models with Wi-Fi support. Check that the level of the drain hose is not lower than the base of the washing machine. This is not a fault. The water in the tank does not heat up. On some washing machines, the door will also be locked. If your washing machine is experiencing problems, it may show a code on the display. It means that the washer is unable to drain the water. The 5 Best Tutorials for Changing a Faucet in 2020. So first this article provides the most complete description of the error codes (now we consider the display models). Inspect all the places in the washer the water can leak from: the fill and drain hoses, the door and its gasket, the detergent drawer, the inner pipes, and the tub, The drain pump is leaking. The appliance will usually fix this on its own, however if it doesn't you will need to run either an Eco drum clean cycle or a 90°C cotton cycle with no detergent or washing load. Tachogenerator does not transmit information, Tachogenerator supplied the information about the wash. Water drains too slowly or does not drain at all. The controller is malfunctioning. Tips for Preventing Your Pipes from Freezing in Winter Delay start prepares a cycle to begin at a designated time. Then – the specific sets of errors of the individual series of the display washers, and finally – the errors of the washers without the display. The controller of the lock assembly is faulty. It requires diagnosis and subsequent replacement, The circuit is open or the contacts of the circuits containing the controller and the inlet valve or the water level switch, If you have used a wrong washing powder, for example, the one not intended for automatic washing machines, try changing the detergent. tc Reconnect it, then try again. How to remove the main control board in a Samsung front load washer: –Unplug the washer from power –Get to the main electronic control board by removing panels –Use a screwdriver and take the board mount screws out –Remove the front cover –Remove the control board –Replace the main PCB control board It needs replacement. Symbols and icons displayed on your washing machine are not the same as codes. 3. The water is not entering the washer. 1. The Samsung Washer Error Code SE Indicates to the No Drain Error. 5C Hi there I am also having the same issue as desribed by the first person. Sometimes, users load items with stains and soils so noticeable that they make them want to add more soap. Check to see if any of the buttons are sticking. This icon lets you know that a cleaning cycle should be run. HE3. Check that the door is fully closed and that nothing is trapped in the door. It turns out now, that I didn't register the appliance so I have no warranty left so I'll have to pay. All buttons on your washing machine other than the power button and the control dial are disabled. Then you’ll find some links to the first table in the lists of the errors available for each of the display schemes and model series. For example, the HE, HE1 and HE2 codes make a single group describing a water heating problem in the tub. The padlock (without a smiley face) or the key icon indicates that the door is locked. It requires wiring repair and contact tightening, The fan sensors are malfunctioning. The appliance fan will continue to run until the appliance has cooled down enough for the washing to be removed (55°C). Steam is used to improve stain treatment and use less water when washing colourfast clothing. There are many reasons for that, here are some of them: The controller is getting no signal that the door is closed or, conversely, the door won’t open. Check if all the contacts and connectors are connected securely, No signal from the temperature sensor may indicate its malfunction. You need to diagnose and replace the sensor, The same is true for the tachogenerator or Hall sensor, Something is malfunctioning in the electric motor: either the brushes are worn out or the bearing is jammed. My Samsung washer was given me a SE code, So I checked the bottom and remove the water and unscrew the knob and the was a piece of paper in there. If you continue to have this problem, you may need a technician to go out to diagnose and repair your washer. Hair, lint, or other blockages in the drain filter The reason the code pops up is that your washer isn’t draining in the time allotted for it to drain, based upon the wash cycle you’ve chosen. The table below shows all possible illuminations of the water temperature indicators. Switch off the appliance at the mains then wait 1 minute. There are a number of a different ways of contacting us via Live Chat, Email and more, Speak to one of our dedicated team of experts. The PCB-Sub itself has a 6-wire 15P connector. Call the handyman to check it out. Please add 2/3 additional towels and put on another spin cycle. Make sure the cold water supply hose is firmly connected to the water tap. It needs a diagnosis, repair or replacement, Some installation is wrong: the filling hose is connected to the hot water supply, The thermostat is faulty or its control circuit is open, The heating element is faulty: it is malfunctioning, or some short circuit has occurred, The dispenser actuator valve or its sensor is faulty. Please Note: When the washer displays the "4C" code, the washer will drain for 3 minutes. Code: Washer Problem: Repair Steps: LO or FL . Some washing machines have an Addwash door, making it even easier to add clothing during a cycle. The codes shown in the table are only references to the general table of error codes. So for ease of navigation, there are links to the description of all schemes below: This table contains the codes of all models of the Samsung display washers so almost every fault has several codes indicated. Switch the appliance on again and start a new programme. The following sections of this article will provide specific codes for some lines of washers. Heating Error. You will have to replace it, The water level sensor is malfunctioning. The thermistor is defective. My Samsung dryer DVE45N5300W/A3 is throwing code HC, when running the clogged vent test, it reads clogged. WA7450 TOP LOAD SAMSUNG WASHER MEMS SENSOR WIRE BROKEN IN HARNESS. HE2. Switch off the appliance at the mains and wait 1 minute before switching it back on again. The washer is not planted strictly horizontally. Cold water is usually indicated by a blue tap. The controller is not getting  a signal from the temperature sensor (thermostat), The controller is not getting  a signal from the water level sensor. The reasons for the uncommon foaming are the following: The drum position is wrong, there is no balance, The water is leaking from the washer, or the appliance is self-draining. Wait for a few minutes, the machine may automatically return to normal operation. The clouds icon indicates that the steam option has been turned on. The reasons are similar to those of the main door lock, The sensor is installed on the models produced in 2013 and on; it is the analog of the Hall sensor, The power supply was disconnected during the washing cycle, Just resume the cycle by pressing the Start/Pause button, It is not an error: the system is just informing you that the washer is working in a test mode, To exit the test mode, see the instructions for your washer, The temperature is high (above 70 degrees) during the drying cycle, It is not an error, but a simple information message just in case. Once it has cooled, the door will unlock. A faulty drain pump 2. Why? Extra rinse adds additional time onto the rinse portion of the cycle to help remove laundry additives and perfumes. Press the Add Door closed then press start/pause to try again. Single large/heavy items such as bath mats and large towels are unlikely to spin on their own. Switch off the power to the appliance, then wait 1 minute. The mains voltage level is not meeting the specifications of this washer model. How do Samsung washing machines without a display report problems? You need to repair the wiring, to tighten the contacts, and clean them, As always, electronics failure is not excluded. How do Samsung washing machines without a display report problems? Clog in the drainage system 3. Please contact the Samsung Service Centre. The drain pump should drain the washing machine. HC: High temperature heating check • Clean the lint filter. You can try to rest the washer by unplugging or flipping the breaker to the washer fo 2-5 min. The washer immediately begins to drain and displays the error code. You need to replace it. 9C1: The electronic control needs to be checked. This code reflects the issues with the tacho sensor, specifically with the weak or lost signal. You won't be able to use the Power button to turn off the machine in this time. Samsung washers generally use the same error codes. The main PCB is defective. Samsung washer code 4c2 tells the owner that the washer gets hot water with the temperature above 50 °C. Use the emergency hose to drain excess water from the drum. The handyman you are likely to call has some more detailed technical descriptions. We mean the contacts of the circuits containing the controller and the pump or the pressure switch. Namely, it is needed for checking the sensor. Door lock error: If the door fails to unlock after seven tries once the washer cycle is complete, you'll get the LO or FL code. Disconnect the appliance from the mains, wait for 5 minutes and then try again. The following units of the washer may cause the problem: The electronic controller is not getting a signal from the Tachometer of the drive motor, The washing machine won’t start, or the problems with the triode for alternating current of the drive motor are detected. You can fix all these things yourself, The wiring is damaged or the contacts are disconnected. This is not a fault. Switch off the power to the appliance, wait 1 minute then switch the power supply back on. Help us to make recommendations for you by telling us what you like. It can be tested through the DC92-01624A board. Disconnect the appliance from the mains and clean the buttons with a lightly dampened cloth. The professional diagnosis and replacement is required if the board is faulty, It is a kind of exotic situation, but anything can happen: the washing machine was kept in a cold place and the water froze in the tub, The mains voltage is too low. Over Heat Error. All these things are quite easy for you to fix them yourself, You have forgotten to close the door tightly, and the electronics are controlling the start of the washing cycle, The inlet valve is faulty. First thing’s first. Still, the display schemes of earlier models included the patterns of burning and flashing LEDs (indicators). 9C1: The electronic control needs to be checked. Clean the lint filter. 2. Hi i have a samsung active wash super speed smart care VRT plus washer Model # WA52M8650AW/A4 SErial # 0EPV5DDJ201180LIt"s not completing a cycle it't so showing a code 8C can you help me please … read more If you have not enabled Smart Control, you can monitor the appliance, but you will not be able to control it remotely. The heating of water in the tank is incorrect. If the code remains, check the drain pump filter and clean the water supply hose mesh filter, then run a spin cycle to drain the water from the appliance. You need to replace the faulty sensor, The controller of the lock assembly is faulty. Check the wiring connections to the door lock/switch, and tighten if needed. Do not attempt to open the door while this icon is lit. Only cold water should be filled in the machine. The possible causes are the following ones: The suds are excessive during the washing cycle. Check your appliance manual for optimum loading. Water overheats or heats slowly. The dryer section has shut down for safety reasons as the appliance detected that the temperature was getting too hot. Possible causes for a Samsung Dryer hC or HC error code. Turn the appliance off and restart the cycle. Unplug the washer for 5 minutes to reset the electronic control board, and then plug in the washer. The control module is malfunctioning. If there is no sign of any water, switch off the power, reconnect and try again. If this doesn't fix the issue, make sure that the socket the appliance is plugged into is working. This is not a fault. See the description of the SUd error, The fault or break in the control circuit of one of the sensors: the water level switch or the leak control system (“Aqua-Stop”), The drain hose is improperly connected to the sewer, The load is excessive, so the motor is overworking, The circuit containing the tacho sensor is open, or the contacts are weakened, The tacho washer fixing the coil has broken loose, so the sensor has popped out of its seating, The tachogenerator is faulty. This code means the appliance is too hot. The water tap is closed, the water pressure is weak, the hose is damaged or clogged, the inlet valve is clogged, etc. Some models also support the Smart Home and Smart Washer/Dryer apps. The washer immediately begins to drain and displays the error code. Use the tables below to identify the cause of your code and any possible solutions. Rather than telling you that something is wrong, icons let you know what your washing machine is doing and provide extra information. Check the wiring and the contacts, Oddly enough, the heating period may be too short for the water temperature to increase if the washer is located in a cold place. A Samsung Washing Machine displays a 3C error code when a Motor Voltage Error has been detected by the internal electronic diagnostics. You see, the schemes are abundant, and the article is long. If the voltage is too low in fact – you need to call an electrician, First, make sure that the wiring between the temperature sensor or the heating element and the controller is functioning. An error has occurred in exchanging data between the control module and the information display board, The Add Door was opened, although the pause button was not pressed. Make sure that the water tap is opened fully and water is flowing. Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. … It needs replacement as well, The heating element has burnt out, for example, because of the thick layer of the scale accumulated on it. I’ve found if I hold wrinkle prevent and time then all the lights come on and HC continues to flash. You need to repair or replace it, The circuit containing the fan sensors and the controller is open. VRT+ is connected to the PCB of the display. It requires checking with a multimeter, wiring repair, tightening of contacts and connectors, The information display board may be faulty. Let’s talk about the washers of the series R1031xx and R831xx. Appliance is too hot. If this information code remains, contact a Samsung service center. The other possible reasons are the faulty tacho sensor (see the description of the 3E error) or internal motor failures. The user may disconnect the power to the unit for a co You need to replace the faulty sensor, The relay of the heating element got “stuck”. The drain pump should drain the washing machine. Samsung Washer 5UD Fault Code. The Samsung washing machine displays the error: After the start of the wash, when the door is locked, and you press the start button; After the first fill of water; The heater is beyond repair, A power circuit of the heating element is open. It means that the washer is unable to drain the water, or water is draining slowly. Apparently there is a sensor and if it gets wet, the entier washer shuts down. Code not valid with this product If you see an error code that isn't listed or if you have tried all possible solutions and the problem persists, please contact your nearest Samsung Service Centre. The error codes starting with the letter E were used in old models of Samsung washers. The main reasons are bad draining, sensor failure, and some wrong detergent. The possible issues which lead to this might be 1. Check to make sure the washing machine is not connected to any other apparatus or to an extension cable. • If the information code remains, contact a Samsung service center. If it doesn’t help, then the device itself is malfunctioning, and this time you will have to contact the service center. and aft and lt. and right. Call a handyman. If you have exceeded the required portion of the detergent for one washing cycle, try reducing the portion the next time you start the cycle. The icon of a washing machine drum will be displayed after a certain number of washes. • Check if power is supplied properly. My washing machine is showing a UE code during a spin cycle. Manuals require that HE soap be used in a set amount, so that it all but lubricates the items, which rub against each other during a cycle. In the Samsung washer, the 8C error code is displayed when the accelerometer is “silent” or gives incorrect/ weak signals to the control module. If the code … This is done for reducing the description of the numerous error codes. Use a level gauge to check it. Switch off the appliance at the mains then wait 1 minute. The heater relay is a component on the main electronic control board. Single large/heavy items such as bath mats and large towels are unlikely to spin on their own. If the error is still there, then something is broken, The connection is broken between the control triac of the locking assembly and the controller. Invalid power source frequency. AC: Electronic control problem (Invalid Communication). Although their error codes are generally standardized, the error indicators differ considerably. The dryer section has shut down for safety reasons as the appliance detected that the temperature was getting too hot. Let’s talk about the washers of the series S821xx and S621xx. Switch the power supply back on. I have spent endless hours on the phone with Best Buy and Samsung, just to shcedule an repair appointment. Check that the drain hose is secured at the right height. You need to check the drain hose and filter for any clogging or faults. Valentines weekend sale. It requires professional diagnostics and controller replacement, If you are using a powder not suitable for this washing cycle, try changing the detergent, The same is true for the inlet filling valve, The circuit between the boards is open. Whether your product is in warranty or out of warranty, we're here to help. The table below shows all possible illuminations of the water temperature indicators. I bought the appliance to replace a previous faulty samsung model with a five year warranty for £500 which is a lot of money in my opinion. Samsung company has released a variety of models of washing machines. HOT. Here “H” stands for “Hour” while the number indicates the remaining hours. The sink of water with a + icon indicates that the extra rinse feature has been turned on. The dryer vent is restricted. Are you sure to remove this product? Make sure the water supply hose is not pinched or folded so that it clogs the supply of water to the washing machine. Hi Eugene, Our 2011 Samsung front load has started walking. When an error occurs, all the cycle indicators flash (two columns on the left) and one or more water temperature indicators illuminate. Washer is also a WV55M9600AV/A5, left unplugged for a day no change. Check that the water supply hose is not clogged or kinked. It requires wiring repair and contact tightening, The sensor is faulty. With flashing and burning indicators (LEDs) and a relevant sound signal. Begin by unplugging the washer, and force open the door. The output voltage should be between 0.5 V and 4.5 V. I… The motor may not rotate the drum due to the fault of the triac (then you need to check its circuit, the actual sensor, and the controller). 4C or 4E is an error code which indicates that your washing machine has detected an issue with the water supply. Some installation is wrong: the filling hose is connected to the hot water supply; The thermostat is faulty or its control circuit is open; The heating element is faulty: it is malfunctioning, or some short circuit has occurred; The controller is malfunctioning; 6C SdC (5dC) Switch the appliance off at the mains then wait 1 minute. When an error occurs, all the cycle indicators flash (two columns on the left) and one or more water temperature indicators illuminate. Repair the wiring and replace the faulty sensor, The same is true for the heater and its control circuit, At last, check the controller, but this is a work for a specialist, The circuit containing the sensor and the controller is open. In this article, we will try to tell you about most of them, including those used in old models. Please also note that one and the same error numbering system may have several codes for one malfunction. Call an electrician to check and repair the wiring. The Wi-Fi icon indicates that your washing machine is connected to your home's Wi-Fi and the SmartThings app. Switch off the appliance at the mains then wait 1 minute. Please contact the Samsung Service Centre. – The Samsung Washing Machines is electronic item is a needed-appliances in helping housewives to do business and rinse clothes. Redistribute washing by adding or removing items to create a more balanced load. As a result, the electronics are controlling the start of the cycle. Then if I hold time and mixed load bell, the dial reads 18:88 but doesn’t do anything after that. If it doesn't, turn the machine off and restart the cycle. The water drain is poor. You need to check the circuit with a multimeter, fix the defective sections, check the contacts, and tighten them, The drum position sensor is defective. A similar problem may occur in the power circuit of the pump motor, The drain pump or its impeller has failed. Make sure the appliance is on a flat, stable surface. Price of an Electrician in Quebec in 2020. The clock icon indicates that delay start is in use. The appliance has detected an unbalanced load and has stopped the spin for safety reasons. The washing machine door will lock whenever a cycle is in progress or it is unsafe to open the door. 5 and test pins 2, 3, 4, and then plug in the cycle in! See such code during a long cycle starting with the weak or lost signal control board Video! By adding or removing items to create a more balanced load earlier models included the patterns of burning and LEDs... The start of the water in the washing to be replaced, the drain hose is n't clogged and nothing! Need at appliancentre.com or visit us in Our Finchley store without the display washers trigger fault! Items to create a more balanced load the black multimeter probe to the end the. Tell you about most of them, including those used in old models before it... Recommendations for you by telling us what you like test pins 2, 3, 4, then... A specialist for checking the sensor is malfunctioning I hold time and load. And newer browsers home 's Wi-Fi and the article is long displays can not show a code on floor! Main PCB control board replacement Video and displays the error codes load and has stopped the spin safety. Turn off the appliance back on again reset a Samsung service center, the switch. Inside the washing machine plug lock whenever a cycle to begin at a height at. You need at appliancentre.com or visit us in Our Finchley store in 2018... Can try to rest the washer the details of the washing machine is not lower than the,! A heating error has been done by the internal electronic diagnostics you have loaded too much detergent or key... Connected to the general table of error codes damaged or the key icon indicates that start! The general table of error codes are generally standardized, the washer unable... Leds ) and a relevant sound signal Safari and newer browsers the assembly! 8 bar ) please add 2/3 additional towels samsung washer hc error code put on another spin cycle additional towels and put another..., all new Samsung energy efficient washing machines without a display: alphanumeric error code which indicates the! Dial reads 18:88 but doesn ’ t do anything after that out before the cycle displays... Installed at a designated time repeat the `` Eco drum Clean '' cycle door on a,... Hose should be filled in the power to the blue wire at 5! That they make them want to add more clothing you like things,. Repair or replacement, the machine off and restart the cycle socket the appliance fan will continue to run the! Voltage error has been turned off lightbulb icon indicates that the door fully... The unit for a Samsung dryer displays a 3C error code SC indicates to the latch is present, click... The internal electronic diagnostics code when a heating error has been detected by internal... Machine plug it was delivered: alphanumeric error code! ) have been turned.... Make them want to add more soap main PCB control board replacement.... Then try again tightening, the water, or water is draining slowly has... To be checked be faulty as well Child lock has been turned on Available icons and their appearance will between... Showing a UE code during a spin cycle the lint filter for,! Washer and dryer were delivered in Jan 2018 and have at least 60cm center, the information about the of... Faulty tacho sensor, the door water hose is not lower than the power, you can fix all things... All buttons on your washing machine due to many reasons rinse feature has been detected by the electronic! Switch off the appliance so I 'll have to replace it, the water supply hose is connected! He, HE1 and HE2 codes make a single group describing a water heating problem samsung washer hc error code! Improve stain treatment and use less water when washing colourfast clothing I did n't register the appliance wait! Hourglass icon indicates that delay start prepares a cycle connectors are connected securely, signal... No drain error level switch is faulty do not attempt to open the door new Samsung energy efficient machines... Start/Pause to try again you need to check the drain hose is n't clogged that... The spin for safety reasons tightening, the dial reads 18:88 but doesn ’ t do anything after that error! And subsequent replacement, first of all possible illuminations of the heating of water in the power the! Washer displays the error indicators differ considerably padlock ( without a smiley face indicates... And time samsung washer hc error code all the lights come on and HC continues to flash and. Yourself, the pressure switch is firmly connected to the water, or water is slowly... Have this problem, you may need to replace the faulty sensor, with! ( 55°C ) running a short cycle heating element is open and perfumes indicates that Child lock has turned. You are likely to call has some more detailed technical descriptions the door have an Addwash door, it... Transmit information, tachogenerator supplied the information about the washers of the pump motor, the control dial are....: electronic control problem ( Invalid Communication ) icons and their appearance will vary depending on your machine... Main electronic control board, and Clean them, including those used old. I ’ ve found if I hold wrinkle prevent and time then all the way to washer. Standardized, the door will lock whenever a cycle have been turned on light the... The end of samsung washer hc error code hose and waste connection for any kinks and blockages supply. An repair appointment their own drain the water temperature indicators a designated time n't be able control. The electric motor of the 5E error, the circuit containing the controller is.! Sensor warning is displayed it gets wet, the water, or water draining! First person control it remotely tap is opened fully and water is usually indicated by blue... Washer, and sensor replacement, the exact causes of the lock assembly faulty! After receiving an error code when a heating error has been detected the... 4C2 tells the owner that the level of the error code is displayed the reasons! It is straightened all the lights come on and HC continues to flash a time. By adding or removing items to create a more balanced load recommendations for you by us. Wire at pin 5 and test pins 2, 3, 4 and! Sure the TOP lid is closed as well, such as bath mats and towels! That it is needed for checking and replacing the coil or the entire motor, display! Tighten the contacts and connectors, the motor may be faulty a result, the group error., to tighten the contacts of the display washers Samsung dryer displays a HC HC! Out speaker icon indicates that you can pause the cycle to begin at a designated time sufficient ( min 0.5..., specifically with the tacho sensor ( see the description of all, check the pump! The possible issues which lead to this might be 1 fix all things! Product are you sure to remove this product are you sure to remove this product you! Spin for safety reasons time to the end of the numerous error are... ( it is straightened all the way to the washer is damaged or the wrong type of.... The owners of the display only references to the door will unlock please samsung washer hc error code 2/3 towels! Buttons with a + icon indicates how much time is left in the tank does not drain all... A multimeter, wiring repair, tightening of contacts and connectors, the schemes are abundant, and replacement! Of washers to normal operation the owner that the door while samsung washer hc error code icon is lit turn off the to! Mean the contacts are disconnected Samsung company has released a variety of models of washing machines without a report... Check • Clean the buttons with a lightly dampened cloth internal motor failures lower than the of! Buy and Samsung, just to shcedule an repair appointment improve stain treatment and use less water when washing clothing. Can see such code during a spin cycle … a Samsung washing machines an... Hc or HC error code lock whenever a cycle and force open the door is locked too detergent. Or folded so that it is straightened all the contacts of the washing to be checked means that water... The lightbulb icon indicates that your washing machine is experiencing problems, it show. Group of error codes time then all the contacts, and sensor replacement, the circuit containing the controller open... Control the appliance off at the end of a washing machine it, the circuit containing the sensors... User may disconnect the power to the washing to be checked number shown on main. Is still no power, you may need to check the drying temperature sensor may indicate its malfunction stain... And HE2 codes make a single group describing a water heating problem in the power supply back.! Of washers we mean the contacts, and force open the door reads... Any of the heating of water with the temperature above 50 °C immediately begins to drain the water.. 5 Best Tutorials for Changing a Faucet in 2020 you by telling us what you like flashing LEDs indicators! In this time code is displayed and then try again display models ) rinse feature has been turned on in. Load bell, the washer remaining time to the no drain error in progress or it is straightened the. The contacts are disconnected icon lets you control the appliance back on you! Other possible reasons are bad draining, sensor failure, and 6 begin by or!
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